Faqs
Discover Our Frequently Asked Questions.
Our General Question Based For Schools & Institution
Q1. What is BiteConnect?
BiteConnect is a technology platform that connects cloud kitchens with schools, colleges, and offices to enable them to offer ready-to-serve meals like breakfast, lunch, snacks, or dinner—without the need for in-house kitchens.
Q2. Do schools need to set up a kitchen to use this service?
No. Our model is plug-and-play. All food is prepared, packed, and delivered by our partner cloud kitchens to your institution directly.
Q3. What kind of meals are provided for students?
We provide nutritious, vegetarian meals curated for different age groups. Options include rice-based items, roti/paratha combos, protein-rich dals, vegetables, and healthy snacks.
Q4. Can we request custom menus for special days or events?
Yes! We cater for events like Annual Day, Sports Day, exams, or parent-teacher meetings with custom menu options.
Frequently Asked Questions For Parents.
Q5. How do I enroll my child for the lunch service?
You can register through the school or directly on our platform (website/app). Choose a plan, select dietary preferences, and make payments securely online.
Q6. Are the meals safe and hygienic?
Absolutely. Our partner kitchens follow FSSAI guidelines, maintain hygiene standards, and use sealed, eco-friendly packaging to ensure safety.
Q7. Can I view the menu in advance?
Yes, the upcoming 12-day rotating menu will be available for preview on the platform, and you’ll receive timely notifications if there are any changes.
Q8. What if my child is allergic to specific foods?
You can indicate allergies during registration. We will alert the kitchen partners and offer alternate dishes where possible.
Customized Faqs
For Offices & Workplaces , Pricing & Payments And Support & Feedback
We understand that every event and customer is unique. Here are answers to some of the most frequently asked questions to help you plan with confidence.
Q9. Can we get meals delivered for our employees every day?
Yes. We offer flexible meal plans for breakfast, lunch, and dinner to corporates with delivery to desks or cafeterias.
Q10. Do you offer bulk meal orders for office events?
Yes, we handle catering for internal team lunches, training sessions, and company celebrations with on-time delivery and custom menu planning.
Q11. What is the cost of the meal service?
Pricing varies based on the institution type, age group, and frequency (daily/monthly plans). Please check our pricing calculator or contact us for a customized quote.
Q12. How do I pay for the meal service?
Payments can be made online via UPI, credit/debit cards, or through school-managed wallets. Subscription options are also available.
Q13. Who do I contact in case of an issue or feedback?
You can reach our support team via the contact form on the website or WhatsApp us directly. We value feedback and ensure timely resolution.
Q14. Can I pause or cancel the subscription mid-month?
Yes, you can manage your subscription from your dashboard. Cancellation or pause policies will be mentioned in the plan details.